Privacy Policy

Velmont / Avyronas (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit velmontllc.online, browse our products, place an order, submit a custom design, contact us, or otherwise interact with our website and services. By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect information you provide directly to us, including your name, email address, phone number, billing address, shipping address, account login details, order details, payment-related information, and any messages you send us. If you order a custom or personalized product, we may also collect the photos, names, quotes, text, artwork, or other content you upload or submit so we can produce your item.

We may also collect information automatically, such as your IP address, browser type, device information, operating system, pages viewed, referring URLs, and interactions with our site, through cookies, pixels, and similar technologies. We may receive information from third parties, including payment processors, shipping providers, analytics providers, advertising partners, and social media platforms.

How We Use Your Information

We use your information to process and fulfill orders, produce custom products, arrange shipping, provide customer support, respond to inquiries, manage accounts, prevent fraud, improve our website and products, send transactional messages, and, where permitted, send marketing communications. We may also use information for analytics, remarketing, legal compliance, and enforcing our terms and policies.

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to operate our website, remember your preferences, understand how visitors use our site, measure the effectiveness of our marketing, and provide relevant advertising. You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect how the website functions.

How We Share Information

We may share your information with service providers who help us operate our business, including payment processors, shipping carriers, order fulfillment partners, IT and hosting providers, email and marketing platforms, analytics providers, and customer support tools. We may also share information when required by law, to protect our rights or safety, to prevent fraud, or in connection with a business transfer, merger, or sale. We do not sell your personal information for money.

Payment Information

Payments are processed by third-party payment providers. We do not store full credit card numbers or sensitive payment credentials on our servers. Please review the privacy policies of the payment providers you use to understand how they handle your information.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including completing orders, providing customer support, maintaining business records, resolving disputes, and complying with legal obligations. When information is no longer needed, we may delete or anonymize it.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information. You may also have the right to object to certain processing, request data portability, withdraw consent, or opt out of marketing communications. To exercise these rights, please contact us using the details below. We may need to verify your identity before completing your request.

Marketing Communications

If you subscribe to our marketing messages, you may unsubscribe at any time by using the unsubscribe link in our emails or by contacting us directly. Even if you opt out of marketing, we may still send you transactional or service-related messages, such as order confirmations and shipping updates.

Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

International Transfers

Your information may be transferred to, stored in, or processed in countries other than your own, including the United States, where our service providers may operate. We take reasonable steps to ensure your information receives appropriate protection in accordance with applicable law.

Third-Party Links

Our website may contain links to third-party websites, plugins, or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make changes, we will update the “Last Updated” date above. Your continued use of our website after changes are posted means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy, want to exercise your privacy rights, or need assistance with your personal information, please contact us at: